# Billing & Payments

> How Daki's prepaid billing works: credits, invoices, payment methods, and service renewal.

Daki Hosting uses a **prepaid system** — you pay for the time you want, with no contracts, no commitments, and no automatic obligation. All billing for paid services is managed in the **Billing Panel** at [billing.daki.cc](https://billing.daki.cc).

## What you'll learn

- How the prepaid system works
- How to load credits and manage payment methods
- Which payment providers are accepted
- What happens when a service period ends
- How to access the Portal from the Billing Panel

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## How the Prepaid System Works

Daki operates on a simple prepaid model:

- You **pay in advance** for a 30-day period of service.
- When that period ends, you choose whether to renew.
- **There is no contract or lock-in.** If you decide not to renew, your service simply expires — you will not be charged again.
- If you have credits or a saved payment method, renewal happens automatically for convenience. You can disable this at any time by cancelling the service.

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## The Billing Panel

The Billing Panel ([billing.daki.cc](https://billing.daki.cc)) is separate from the Free Tier Dashboard and has its own login. You create a Billing Panel account when purchasing your first paid service.

From the Billing Panel you can:

- Purchase and manage services
- View invoices and billing history
- Load account credits
- Add and manage payment methods
- Access the Portal via SSO or retrieve Portal credentials
- Create support tickets

**Forgot your Billing Panel password?** Use the **"Forgot Password"** link on the login page — a reset link will be sent to your registered email address.

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## Credits

Credits are a pre-paid balance stored in your Billing Panel account. Load them at any time under **Account → Credits**.

If you have credits and an active service, renewal happens automatically at the end of each billing period — no manual action needed. Credits make it easy to pre-pay for multiple months in advance.

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## Payment Methods

Save a payment method under **Account → Payment Methods** for faster checkout and as a fallback when credits run low.

### Accepted Providers

| Provider | Accepted methods |
| :--- | :--- |
| **Stripe** | Mastercard, Visa, Apple Pay, Google Pay, Klarna, WeChat Pay, Alipay, Satispay, and more |
| **MOLLIE** | iDEAL, Bancontact, and other regional bank methods |
| **PayPal** | PayPal balance, linked bank account or card |
| **NowPayments** | Cryptocurrency (see below) |

### Cryptocurrency

Crypto payments are processed via NowPayments. Supported currencies include (but are not limited to):

- Solana (SOL)
- Litecoin (LTC)
- Tether (USDT)

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## Invoices

All invoices are available under **Account → Invoices**. They are generated at the start of each billing period and can be downloaded for your records.

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## What Happens When a Service Ends

Daki uses a two-stage process when a billing period ends without renewal:

| Stage | Timing | What happens |
| :--- | :--- | :--- |
| **Suspension** | At period end | Service goes offline; files are preserved |
| **Cancellation** | After 7 days suspended | Service is permanently cancelled; all data is deleted |

> **Warning:** After the 7-day suspension window, your server's files are **permanently deleted** and cannot be recovered. Renew within 7 days to restore full access with your data intact.

If you have credits or a saved payment method, renewal is automatic and you will not go through this cycle.

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## Auto-Renewal

When a billing period ends, renewal is attempted in this order:

1. **Account Credits** — used first if available.
2. **Saved Payment Method** — charged if credits are insufficient.

If neither is available, the service enters suspension immediately. To prevent a service from auto-renewing, cancel it in the Billing Panel before the period ends.

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## Accessing the Portal from the Billing Panel

Once you have an active service:

- Go to your service page in the Billing Panel.
- Click **"Login to Portal"** to log in via SSO automatically.
- Or check the **Access** tab for your Portal email and the **Password** tab to view or generate a new Portal password.

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## Next Steps

- [App & Bot Hosting Plans](https://daki.cc/wiki/guides/paid-plans) — Compare Bronze, Silver, and Gold.
- [Game Servers](https://daki.cc/wiki/guides/game-servers) — See dedicated game server plans.
- [Understanding Splits](https://daki.cc/wiki/guides/splits) — Learn how to run multiple servers on one plan.
- [Getting Help](https://daki.cc/wiki/guides/support) — Contact support for billing questions.

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Source: https://daki.cc/wiki/guides/billing
